Shipping & Delivery Policy
How we get your Ayurvedic medicines to you
Orders are shipped through registered domestic courier companies and/or speed post only. INDHEAL Solutions Private Limited is not liable for any delay in delivery by the courier company/postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within the committed timeframe.
Dispatch timeline
Orders are shipped within 0–7 days or as per the delivery date agreed at the time of order confirmation, subject to courier company / post office norms.
Delivery of all orders will be to the address provided by the buyer at the time of placing the order.
Delivery confirmation
Delivery of our services will be confirmed on your phone number as specified during registration.
Cash on Delivery (COD)
Cash on Delivery is available for select pincodes serviced by our delivery partners. A small handling fee is collected online at the time of order placement to cover the COD facilitation cost charged by the delivery partner. The remaining order amount is payable to the delivery executive at the time of delivery.
The COD handling fee is non-refundable under standard circumstances. For full details on refundability, please refer to our Returns & Refunds policy.
Liability
INDHEAL Solutions Private Limited is not liable for any delay in delivery by the courier company or postal authorities. Our obligation is limited to handing over the consignment to the courier company or postal authorities within 0–7 days from the date of the order and payment, or as per the delivery date agreed at the time of order confirmation.
Contact us for shipping issues
For any issues in utilising our services, you may contact our helpdesk:
Email: hello@ayurcall.com
Phone: +91 80955 11877